Refund Policy

At LearnCyberPro.com, we strive to provide high-quality educational content and an exceptional learning experience. If you're not completely satisfied with your purchase or subscription, we are here to help. Please review our Refund Policy below.

1. Subscription Refunds

We offer different subscription plans that provide access to our premium content. Subscriptions are billed on a recurring basis (monthly, quarterly, or annually), depending on the plan you select.

• Monthly Subscriptions: We offer a 7-day refund window for monthly subscriptions. If you cancel your subscription within the first 7 days of the billing cycle, you will be eligible for a full refund.
• Annual Subscriptions: We offer a 30-day refund window for annual subscriptions. If you cancel within 30 days of your initial purchase, you will receive a full refund. After the 30-day period, we do not provide refunds for annual subscriptions.

2. Course Purchases and One-Time Payments

If you have made a one-time payment for a specific course or module, we offer a 14-day refund window from the date of purchase. To be eligible for a refund:

• You must have completed no more than 25% of the course.
• You must submit a refund request via our customer support within 14 days of purchase.
• Refunds will only be provided if the course is found to be defective, unavailable, or significantly different from its description.

If you have completed more than 25% of the course or the refund request is made after the refund window has passed, we will not be able to offer a refund.

3. Non-Refundable Situations

The following situations are not eligible for a refund:

• If you have already accessed and completed more than 25% of the course.
• If you have violated our Terms and Conditions or any other policies of LearnCyberPro.com.
• If you request a refund outside the refund period specified in our policy.
• If the content was delivered and consumed as part of a bundle or discounted promotion (unless otherwise specified).

4. How to Request a Refund

To request a refund, please follow these steps:

1. Contact our customer support team via email at support@learncyberpro.com.
2. Provide your order details, including your subscription plan or course purchased, and the reason for your refund request.
3. We may request additional information to process your request.

Once we receive your request, we will review it and notify you of the approval or rejection of your refund. If your refund is approved, it will be processed within 7–10 business days to the original method of payment.

5. Billing Disputes

If you believe there has been an error in billing or a charge that you did not authorize, please contact us immediately at support@learncyberpro.com. We will investigate the matter and resolve any billing issues promptly.

6. Changes to the Refund Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes will be reflected on this page with an updated "Effective Date." Please review this policy periodically for any updates.

7. Contact Information

If you have any questions or concerns about this Refund Policy or your refund request, please contact us at:accounts@learncyberpro.com